Frequently asked questions

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What is the height clearance needed for installation between the ceiling and the suspended ceiling?

Allow 8 inches of clearance above grid line to fit fan.

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Will the fan draw down the trapped hot air between the ceiling and the suspended ceiling?

Tile Fans are self-contained, they have a cover that prevents warm and dusty air trapped in the ceiling from being drawn back down to the room. Air is drawn via the side vents and forced downward through the Airflow grille.

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Does the Tile Fan need to be hooked to a ventilation system?

No, Tile Fans are self-contained.

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Can Tile Fans be installed and properly work in other countries?

The Tile Fan is manufactured for the US electrical standards of 110v and 60 cycles. It does not have the capability to convert to other voltages/cycles. We recommend checking with a local electrician about how appliances with these electrical standards will work in your application.

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Is this fan reversible or can it be used as exhaust fan?

The Tile Fan is not reversible and cannot be used as an exhaust fan; it has a sealed top and is designed for downdraft only.

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Can you get this fan with a light?

We are sorry but the fan is only available without a light.

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Are Tile Fans loud?

Tile fans are very quiet; the highest noise level is 58dba on high speed and 39dba on low speed.

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What is the ideal ceiling height for tile fan installation for maximum efficiency?

The recommended ceiling height for installation is 8' - 10' for maximum air circulation.

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Are the remote and wall controls compatible?

No, the remote controlled fan uses infrared technology and the wall controlled fan is hard wired.

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Where can I find the installation manuals?

You can view and download the manuals by clicking these links:
SA-398 Remote Control Manual
SA-398WC Wall Control Manual